TitleInside Sales Agent
LocationFt. Lauderdale
Department NameLeasing
Description

Do you like interacting with many people on a daily basis? Do you take pride in being able to answer questions in full detail? Are you a people person? If you answered yes to these questions, this may be the ideal position for you! In this role you will be the voice of our company as prospective customers call to inquire about our homes and leasing programs. Showcasing your high energy, customer service skills and professionalism, you'll educate potential residents about all of our listed and rent ready homes.
 
Based in Oakland, CA, Waypoint Homes is Reinventing Renting™ by providing quality homes, great customer service, and rewarding leases that offer valuable benefits to our residents. Waypoint Homes’ mission is to be recognized as the leading brand in the emerging single family rental industry. Founded in 2008, Waypoint Homes has matured into a sector pioneer with a long-term focus on creating a superior brand in top markets across the U.S. Waypoint currently owns and manages thousands of homes in seven states and is rapidly expanding nationwide.
 
Responsibilities:
 

* Answer incoming calls with a high level of energy to passionately sell our products with passion to new customers
* Ensure that customer experience is the first priority
* Review leasing programs and options to potential residents
* Guide potential residents through a virtual tour of our professionally managed homes
* Place outbound calls to follow up on assigned leads
* Assist customers with leasing requirements
* Prequalify potential residents to lease one of our homes
* Work with regional Leasing Specialists to coordinate appointments for property tours
* Meet or exceed call center performance metrics
* Must be able to manage multiple computer screens and desktop applications while speaking to clients

Qualifications:

* Ability to work a flexible schedulen including weekends is required
* High school diploma or GED equivalent
* Basic computer skills
* Salesforce experience is a plus
* Excellent written and verbal communication skills
* Bilingual in Spanish is preferred